How we handle your information

Information we collect

We collect the information you choose to provide in a quote application or contract-check request. Depending on the request, this includes:

• Contact and business details, including names, email addresses, phone numbers, addresses, company names and business identifiers such as an EIN when provided.
• Insurance and business information, including coverage needs, finances and funding, employees, operations, security practices, claims or litigation history, existing insurance and your request details.
• Your typed signature, title and signature date where requested, and supporting documents such as contracts, policies, certificates and financial records. These may contain confidential or sensitive information about you or other people.
• Technical, security and consent records, including browser and network information used for abuse prevention, submission times, consent versions, file metadata, scan results and staff access activity. Our application database stores an IP-derived security identifier rather than the raw IP address; Cloudflare may process the IP address for security checks.

How we use and share information

We use this information to review and respond to your request, assess insurance needs, help obtain quotes, communicate with you, maintain agency records and protect the service from misuse.

We may share relevant information with insurance carriers, wholesalers and other insurance intermediaries when needed to handle your request. Service providers, including Cloudflare, process information for hosting, storage, security and communications. We may also disclose information when required by law or to address legal claims and security incidents.

We do not sell information submitted through these forms as leads or use the form contents for cross-context behavioral advertising. Authorizing us to contact you about your request is not consent to unrelated marketing texts.

Documents and security

Application records and documents are stored in Cloudflare. Documents are kept in private storage, not at public document links. Authorized staff must sign in to the submissions inbox. Staff email alerts contain a request reference and a protected inbox link, not application answers or document attachments.

Documents must complete malware screening without a detected threat before staff can preview or download them from the inbox. Files awaiting a scan, identified as unsafe or unable to pass scanning remain quarantined. Screening reduces risk but does not guarantee that a file is safe, and no system can guarantee absolute security.

Authorized staff may download documents or share relevant material with the insurance participants described above to handle your request. Documents are not guaranteed to remain exclusively within Cloudflare after that authorized use.

What to upload

Upload only relevant documents you are authorized to share, including any information about other people. Remove unnecessary sensitive information. Do not include passwords, payment-card details or Social Security numbers. If you are unsure whether you may share a confidential document, contact us before uploading it.

Accepted formats are PDF, JPG and PNG. You may submit up to 5 files, with a maximum of 10 MiB per file and 25 MiB combined. The upload fields show the current limits.

Unfinished requests

Before you submit, answers and selected files stay in your browser rather than being saved as an application on our server. The quote application also keeps your unfinished answers in this browser on your device for up to 7 days so you can finish later; selected files are not kept. Submitting or choosing Start over clears them. Security checks may still process technical information while you use the form.

Once submission begins, answers are saved before the document uploads and final confirmation are completed. A failed upload or an unfinished request may leave saved information or files in the intake system. Closing the tab, starting another request or letting an upload session expire does not delete information already saved.

How long we keep records

We retain records for as long as reasonably necessary to provide insurance services, maintain required agency records, meet legal obligations and address disputes or security matters. We do not automatically delete records on a fixed schedule.

For contact details, application answers, signatures and supporting documents, retention depends on the request, our ongoing relationship, applicable insurance recordkeeping requirements and any legal hold. For incomplete requests and quarantined documents, we consider whether they are needed to complete the request, resolve a problem or investigate misuse. For consent, access and security records, we consider the need to document permissions, protect the service and investigate incidents.

We review retention and privacy requests manually. A decision to delete is subject to identity verification, applicable legal exceptions and any recordkeeping or legal hold. This notice does not promise immediate or automatic deletion from every system or backup.

Privacy questions and requests

To ask about your information or request access, correction or deletion, email hello@contractornerd.com. Depending on applicable law, you may have additional privacy rights and choices. We may need to verify your identity and authority before acting on a request.

The ContractorNerd Privacy Policy describes the agency's broader information practices, privacy rights, contact methods and any applicable exceptions. This notice explains these forms specifically and should be read alongside that policy.

Submitting a request is not binding coverage

Submitting this request does not bind insurance coverage. Coverage is subject to insurer approval and the applicable policy terms. No coverage is bound until confirmed in writing by an authorized insurance representative.